![]() On the next screen choose the “I Forgot My Password” option, and then click the “Next” button. Underneath the password field, click the “Forgot My Password” link. Youll be asked to verify your email address or the last four digits of your phone number, and then select Send code. Decide if you want to receive the security code by email or phone. As a security measure, you might be prompted to verify your identity with a security code. But the password for your Microsoft account will be different than the password for an external account. Go to Microsoft account security and select Password security. Microsoft even lets you sign up for a Microsoft account using external email addresses-like your Gmail address. Please use the Go Back button OR the X (depending on which of the below screens you see) to get back to the login selection screen. Note that because changes over the years, you might have used any Microsoft-related email account as your Microsoft account. Type your Microsoft username, and then click the “Next” button. In your web browser, head to the Microsoft Account page, and then click “Sign In” in the top right corner. If you’ve forgotten the password for your Microsoft account-which might be an account at, ,, or even -you can’t really recover that same password, but it’s easy enough to recover your account by resetting your password to something new. If you don’t use a password manager, those complex passwords can be hard to remember. Use the Microsoft Authenticator app, Windows Hello, a security key, or a verification code sent to your phone or email to sign in to your favorite apps and services, such as Microsoft Outlook, Microsoft OneDrive, Microsoft Family Safety, and more.
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